Month: July 2022

Inventory management also determines how goods move within and leave the warehouse. Since certain factors, such as a friendly customer advisor, are no longer available in the e-commerce sector, Inventory management system and the associated correct and fast delivery are of particular importance for customer trust.

Ultimately, what convinces customers of an online retailer is the punctual delivery, smooth processes and products that reach them undamaged. If the desired article is not directly available, the buyer usually switches to the competition. Since there is no advice in the traditional sense of e-commerce, there is hardly any personal connection. The services related to the receipt of the product are therefore the focus.

Since orders have to be dispatched as quickly as possible, putting them together shouldn’t take a lot of time. It is therefore important that you identify the best position in the warehouse for each item (“slotting”). These processes should be continuously optimized.

Use a suitable warehouse and inventory management software right from the start and pay attention to the additional functions it has. Many programs create graphics, reports and statistics, for example – so you can easily optimize storage locations and work processes.

The use of radio terminals can bring greater efficiency, particularly in larger, confusing warehouses: Your employees are guided to the respective article in a time-saving manner and can make entries directly – for example about the dispatch.

An interface between the online catalogue and inventory management software can also be useful. If an order arrives, it can be implemented directly by warehouse workers. If a product is not in stock, it is no longer available in the online catalogue

The situation just described can be considered as a sort of starting point for those who venture into the mare magnum of e-commerce. However, if you find yourself having to manage a larger project, such as an omnichannel model made up of physical stores, e-commerce and shop windows on marketplaces , a higher level of technological equipment is undoubtedly needed ERP systems for wholesale distribution.

For example, in this case we cannot exempt ourselves from a management platform of the store , which obviously takes into consideration the specific needs of the fashion sector, which more than any other has to manage many variations of the same product, hundreds of different colors. , small variations and sizes, thus requiring ad hoc functionality for the management simplification of the goods in the warehouse and in the store. Among the tools required there is therefore the simplicity of searching among thousands of codes, the management of the personal data of customers, suppliers and collaborators, the management of the entire sales process, the cash point, loyalty cards, discounts, promotions, administrative activities and so on.

Absolutely central, and this obviously also applies to e-commerce, is warehouse and stock management : if a small business can rely on pure and simple memory, a minimum of structure is enough to need management . centralized inventory , which takes into account the stocks in the warehouse and, in the case of a multichannel / omnichannel model, also the garments present in the individual stores. Especially in complex activities, consisting of an e-commerce and multiple stores, knowing the availability of the garments at the single point.